Returns & Exchanges
At Hedon, we want you to be completely satisfied with your purchase. If your selected pieces don't meet your expectations, you can return or exchange them within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are unworn and in pristine condition.
Affix Shipping Label
Download and print the prepaid shipping label provided through the portal and securely attach it to the outside of your parcel.
Drop Off and Track
Hand your package to the designated courier and keep your tracking number; your refund or exchange will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing